Wir suchen Customer Service Representative (m/f/d) Berlin - Vollzeit
ab sofort

Customer Service Representative (m/f/d) in Berlin

☑️Ihr zukünftiges Aufgabengebiet:

Receive, QC, acknowledge, and enter purchase orders (from end-customers, Distributors, and Intercompany)
Place purchase orders for relevant product lines and confirm receipt
Provide Order Confirmation to customer and salesperson following defined process
Communicate delivery status to customers, expedite/escalate deliveries as needed
Collaborate with sales team and/or customer to resolve order-related or customer service issues
Produce and share relevant order-related reports
Communicate effectively with customers via email and/or phone
Provide feedback to management on workflow improvements
Support sales team as needed (e.g., initial inquiry response, quotation prep)
Perform other assigned duties

☑️Ihr Profil für die Stelle Customer Service Representative (m/f/d):

Proficient in PC skills with 3+ years\' experience, including:
CRM tools (preferably Salesforce)
ERP tools (preferably NetSuite)
Proactive with strong problem-solving skills
Comfortable working across various time zones and diverse cultures
Demonstrated expertise in resolving customer issues with a professional, customer-oriented demeanor
Willingness to exceed defined job responsibilities
Ability to excel in a time-sensitive environment and readily adapt to shifting priorities
Previous experience in the B2B technology industry is a plus
You have an advanced command of both the German and English languages, reaching a proficiency level of C1.

☑️Unser Angebot für Sie:

Indefinite employment contract
Annual salary of €44,500, commensurate with the responsibilities
Versatile and responsible role with interesting and varied tasks
Collaboration in a renowned and forward-thinking innovation company
Open, honest, direct, friendly, and uncomplicated interpersonal interactions

☑️Interessiert an der Position Customer Service Representative (m/f/d)? So geht es weiter!

Sie können über den untenstehenden Button Ihre Bewerbung für die Position als Customer Service Representative (m/f/d) direkt an uns absenden. Alternativ senden Sie uns Ihre Bewerbungsunterlagen direkt per E-Mail oder rufen uns an:

📩bewerbung.berlin@neo-temp.de
☎️030 402 030 99-16

Eine Stellenanzeige von Neo Temp GmbH

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