Field Service Engineer (m/w/d)

About us

Optimus Search is collaborating with a well-established technology company based in Coburg (Bavaria) , recognised for its long-standing contribution to the semiconductor industry . The organisation specialises in the development of micromechanical and optoelectronic components and plays a key role in advancing plasma processes and laser-based analytical methods used for high-precision material characterisation . Their work bridges the gap between research and industrial application, supporting customers in improving the performance and reliability of semiconductor materials and manufacturing processes.

With several sites across Germany , the company fosters a collaborative environment that values technical excellence, innovation, and scientific curiosity. They are now searching for a Field Service Engineer to add to their growing team of specialists!

Tasks

• Act as the technical advisor for customers, troubleshooting and resolving issues in system and process engineering.

• Minimise downtime by implementing preventative maintenance plans, managing spare part inventories and driving upgrade projects.

• Perform audits and inspections of safety-critical equipment and produce compliant documentation.

• Contribute technical input to service order handling and prepare solution-based quotes.

• Commission systems at customer sites and ensure they run reliably after handover.

• Run application training sessions and provide ongoing operational support so customers use systems effectively.

• Serve as the primary technical contact, liaising with internal teams to coordinate and deliver the best customer solution.

Profile

• Completed vocational training in mechatronics or certification as a state-qualified technician, or equivalent practical experience in a technical field-service role.

• Ideally experienced with ultra-trace analysis and safe handling of acids/toxic liquids in small quantities.

• Beneficial: familiarity with PLCs, control electronics, sensors, automation and robotic handling.

• Comfortable with digital tools (service apps, ticketing systems, ERP) as part of daily work.

• Fluent communication skills in German and English.

• Reliable, creative and flexible with a customer-first mindset and a strong practical, hands-on approach.

• Comfortable spending around 50% of working time on-site with customers and presenting professionally in an international environment.