Business Support Coordinator (m/w/d)

Advantest - We enable
tomorrowʻs technology.
IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.
Are you seeking answers and opportunities for your future? At our site in Böblingen you will find both as

Your Responsibilities

Embedded in the European Contact Center team at our site in Boeblingen, you perform clerical support administrative duties using prescribed procedures, but it also requires your flexibility and creativity to work on solutions for complex customer situations in our dynamic and fast-paced environment.
As Business Support Coordinator you will daily interact with our European customers regarding service and support inquiries such as:
Call management
Part order fulfillment and return tracking
Trade quoting for services and parts
Order management (billing)
Dispatching of onsite resources (people and parts)
Contract and pre/post sale inquiries

Your Qualifications

• Commercial degree / industrial apprenticeship
• Expertise in using Microsoft Office365 tools
• Service orientation
• Strong team player and open communicator
• Ability to effectively plan and multi-task
• Excellent German communication skills (written and verbal)
• Good English communication skills (written and verbal)

Preferred Qualifications

• ERP system experience and knowledge
• Billing and order management experience
• Experience with customer service operations in a global business environment

Our offer

• Flexibility
• Benefits
• Development
• Fitness
• Security
• Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence
• Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)
• Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions
• Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days
• Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations

Take your next career step with us! Apply now, preferably via our online application tool

• If you have any questions, Alena Nicolai will be happy to answer them at
• .204.8380

For further information visit:

Apply now

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Böblingen
Amerang