(Senior) Tech Consultant M365 (Tenant) (m/w/d)

We are looking for a

Senior Tech Consultant M365 (tenant) (m/f/d)

(unlimited, fulltime) Join our team at our location in Berlin, Baden-Baden, Verl (Germany) or Tallinn (Estonia) - flexible working conditions available.

Role Purpose:

• Suite-wide M365 administration and governance across Exchange, SharePoint, OneDrive, and Teams.
• Own and evolve tenant-wide M365 guardrails and cross-service configuration that balance security, compliance, and usability.
• Lead administration for Exchange Online, SharePoint Online, OneDrive, and Teams; provide expert consulting to product teams and the Adoption Consultant.
• Ensure change readiness and lifecycle alignment across services within the cloud tenant (no L1/L2 end-user support).

Key Responsibilities:

• Define and maintain tenant-wide policies, baselines, and templates for M365 services.
• Lead Exchange Online administration (org settings, transport, role models) and hygiene/mail flow posture.
• Govern SharePoint/OneDrive configuration, information architecture patterns, and sharing/retention defaults.
• Manage Teams policies, templates, lifecycle rules, and app/integration permissions.
• Coordinate cross-service change intake and readiness; review release impacts and drive adoption prerequisites with the Adoption Consultant.
• Maintain authoritative admin guidance and FAQs; ensure documentation remains current and traceable.
• Monitor service health/telemetry and drive corrective actions with service owners and security.
• Partner with central governance (e.g., Cloud Governance) to align controls, exceptions, and evidence.

Recommended Qualifications:

• Demonstrated ownership of M365 tenant governance and cross-service administration (EXO/SPO/ODB/Teams).
• Deep Exchange Online expertise (transport, hygiene, connectors, policies) plus strong SPO/Teams/OneDrive admin skills.
• Solid grasp of Entra ID, Purview controls, and how compliance maps to M365 configurations.
• Proficiency with EXO/SPO/Teams PowerShell and Graph API; version-controlled changes and documentation.
• Ability to assess Message Center changes, define readiness criteria, and coordinate cross-service rollout.
• Clear technical writing; ability to produce concise, authoritative admin guidance.
• Stakeholder leadership with Security, Compliance, Engineering, and the Adoption Consultant; decisive, data-driven problem solving.
• Pragmatic mindset balancing control rigor with user productivity; mentoring orientation toward junior colleagues.
• Open-minded and comfortable working within a multicultural team environment.
• Ability to embrace change and innovation, contributing to a dynamic work environment.
• Ability to travel internationally.