Tech Consultant M365 (tenant) (m/w/d)

Tech Consultant M365 (tenant) (m/f/d)

Everyone's story matters. Come shape your story with us at Riverty. But where does that take you? To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it. And there's more: We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech.

We are looking for a Tech Consultant M365 (tenant) (m/f/d). Unlimited, fulltime flexible working conditions available. Join our team at our location in Berlin, Baden-Baden, Verl, Germany or Tallinn, Estonia.

Role Purpose

• Hands-on M365 administration and cross-service governance within defined guardrails across Exchange, SharePoint, OneDrive, and Teams.
• Execute and evolve approved tenant-wide guardrails and cross-service configurations that balance security, compliance, and usability.
• Administer Exchange Online, SharePoint Online, OneDrive, and Teams; provide expert consulting to product teams and the Adoption Consultant.
• Contribute to change readiness and lifecycle alignment across services (no L1/L2 end-user support).

Key Responsibilities

• Administer EXO/SPO/OneDrive/Teams in line with approved standards, baselines, and templates.
• Apply and maintain tenant/service policies and role models; propose improvements and draft change requests.
• Operate Exchange Online org settings, mail flow and hygiene (Defender for O365); troubleshoot routing within scope.
• Configure SPO/OneDrive sharing, retention, and information architecture patterns; manage site templates and lifecycle rules.
• Maintain Teams policies, templates, and app permissions; support lifecycle governance for teams.
• Review Message Center changes; prepare readiness inputs and test notes; coordinate with the E3 and Adoption Consultant.
• Produce and update authoritative admin guides, FAQs, and runbooks; keep changes version-controlled.
• Monitor service health/usage signals; raise risks and collect evidence for compliance controls.

Recommended Qualifications

• Solid administration experience across M365 workloads (EXO/SPO/OneDrive/Teams) in an enterprise tenant.
• Working knowledge of Entra ID and Purview controls relevant to M365 governance.
• Proficiency with EXO/SPO/Teams PowerShell; basic Microsoft Graph usage; ability to automate repeatable tasks.
• Understanding of Exchange mail flow and Defender for O365 hygiene policies.
• Familiarity with lifecycle/change management; can interpret Message Center items and contribute to readiness plans.
• Clear, concise documentation and version-control discipline.
• Consulting-oriented communication (expert guidance; not end-user support).
• Collaborative mindset with Security, Cloud Governance, and the Adoption Consultant; proactive escalation and risk awareness.
• Analytical troubleshooting and data-driven improvement orientation.
• Responsible and patient, with the ability to undertake routine tasks accurately.
• Open-minded and comfortable working within a multicultural team environment.
• Ability to embrace change and innovation, contributing to a dynamic work environment.
• Ability to travel internationally.

You will be a good fit for the role when you enjoy the challenges and opportunities in our ever-changing business landscape, where routine tasks are balanced with exciting projects involving AI solutions, making the day-to-day work engaging and dynamic.

Equal Opportunity Employer Statement

We want to be a fair and inclusive employer. We value the diverse perspectives that a diverse workforce brings to the table. Therefore, we are actively looking for people who enrich our company through their identity, background and personal experiences, with or without a disability.